FAQ

Frequently asked questions

We listed a couple of frequently asked questions. If you're not able to find your answer here, you can always get in touch by sending us a message.

 

When will my product be shipped?

When the ordered product is in stock, we will strive to ship the products within 15 days. When you live in Western Europe, we will strive to deliver the products within 10 days.

 

What are the costs for sending a product?

We don't ask any shipping costs. Free worldwide shipping!

Is it possible to return products?

Absolutely. You will be able to return a product for any reason within 30 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels etc. shall be returned with the product without having been tampered with.

If you return an order, always keep your tracking number and receipts so you have proof of shipment. 

Shipping costs will not be refunded, unless there was a mistake in delivery caused by us.

When want to return a product pleas contact us at info@colorfull-watches.com 

 

I have a problem with my product. What should I do?

In case you receive a product that has problems, get in touch with us in a timely matter by sending us a mail at info@colorfull-watches.com. When we receive your mail, we will try to find a reasonable solution.