1. When will my product be shipped?

We pride ourselves on efficiency. All orders are processed and prepared within 24-48 hours. Once your order is dispatched, you will receive a personal tracking link via email so you can follow your package every step of the way.

2. What are the delivery times?

Based on your location, these are our estimated delivery times:

USA & UK: 5 to 10 business days.

Western Europe: 5 to 12 business days.

Rest of the World: 7 to 15 business days.

3. Is shipping really free?

Yes. At Colorfull, we offer Free Insured Worldwide Shipping on every single order. No hidden costs, just premium service delivered to your doorstep.

4. What is your return policy?

Your satisfaction is our only standard. We offer a 30-day effortless return guarantee. If you are not 100% satisfied, you can return the product within 30 days of receiving it. The product must be returned in its original, unused condition with all premium packaging and labels included.

5. Do you offer a warranty?

Yes. We stand behind our quality. Every case and strap includes a 1-year quality warranty covering any manufacturing defects. Your peace of mind is our priority.

6. How do I start a return?

Simply reach out to our dedicated support team at info@colorfull-watches.com and we will guide you through the process. We aim to respond to all inquiries within 24 hours.

7. Which payment methods do you accept?

We offer a wide range of secure payment options to make your checkout seamless:

Credit Cards: Visa, Mastercard, and American Express.

Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

Local Methods: Klarna, PayPal, Bancontact, iDEAL (via Blik), and UnionPay.

8. How can I use my 20% Welcome Gift?

Your 20% discount code is valid for your first order. Simply enter the code at the final stage of the checkout to claim your gift. It’s our way of saying thank you for choosing Colorfull and joining our community.

9. Will the case fit my watch?

Our cases are precision-engineered for specific models, including the Apple Watch Series 10 and Samsung Galaxy Watch Ultra. Please double-check the product title and the size selection on the product page to ensure you choose the perfect fit for your specific device

10. Is the installation difficult?

Not at all. Every Full Body Case comes with a complimentary installation kit and a simple step-by-step guide. We’ve designed it so you can transform your watch into a luxury masterpiece in just a few minutes.